Shipping & Handling
DELIVERY INFORMATION FOR HONG KONG
DELIVERY COSTS
Delivery is free with a minimum order of HKD350.00 or more. Orders under HKD350.00 will incur a delivery fee of HKD40.00
Delivery fee is calculated on total purchase less discounts.
Please note that for Hong Kong our courier is S. F. Express.
DELIVERY TIME
Orders typically take 2-3 business days to process and deliver. An order confirmation email will be sent with your tracking number once the order has been shipped. Orders cannot be delivered to a P.O Box. Orders will be delivered Monday to Friday. Orders placed after 5.00pm(Hong Kong Time) on Friday, will be delivered following Monday.
TRACKING YOUR DELIVERY
Your delivery confirmation email will also include a consignment number. To track the whereabouts of your parcel click on the link for Hong Kong.
INTERNATIONAL ORDERS
All International orders are tracked, we will send you an email once your order is on it's way with a tracking link included.
Delivery Time
Typically, international deliveries will take 7-14 days. Due to the outbreak of COVID 19, please allow more time for deliveries.
Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.
We will always aim to deliver your parcels in the timeframes specified below, if your order is delayed, we will contact you. For any queries, you can contact our customer services team.
For a full list of delivery information by country, please see below.
Country | Standard Shipping | Shipping Cost (US$) |
Australia | 5-14 days | 15.00 |
China | 5-14 days | 8.00 |
Dubai | 5-14 days | 15.00 |
India | 5-14 days | 15.00 |
Indonesia | 5-14 days | 15.00 |
Malaysia | 5-14 days | 10.00 |
Singapore | 5-14 days | 10.00 |
Philippines | 5-14 days | 15.00 |
Thailand | 5-14 days | 10.00 |
Spain | 7-21 days | 15.00 |
United Kingdom | 7-21 days | 15.00 |
United States | 7-21 days | 15.00 |
Rest of the world | 7-21 days | 15.00 |